As part of its commitment to democratising high-quality tea, Le Cercle du Thé has decided to offer free postage for all orders over CHF 30.00.

For all orders under CHF 30.00, we charge a flat fee of CHF 7.50.

Provided that all items are available in stock, delivery generally takes 3 to 5 working days.

In some cases, delivery by our producers may unfortunately take longer due to unforeseen events. In such cases, our team will endeavour to receive the goods by another means or to find an alternative.

Please contact our customer service department if you have any questions.

Once you have placed an order, you will receive an e-mail shortly afterwards. It will contain further information about your
to order.

You can also find further information in the "My account" section.
Under "Orders", you'll find details of all your orders.

However, if you would like more information or do not have access to your orders, please contact our customer service department.

After each order, our system automatically sends an order confirmation by e-mail.

In rare cases, our emails may end up in your spam filter.

Perhaps you made a typo in your e-mail address? Please note that in this case, future dispatch confirmations, etc. cannot be sent.

On rare occasions, there may also be a technical problem with our site.

In all cases, please do not hesitate to contact our Customer Services team, who will be happy to help you resolve the problem and send you a new copy of the confirmation.

We offer around 250 teas, depending on availability and new arrivals, from all origins (China, Japan, India, etc.) and of all types (white teas, green teas, black teas, flavoured teas, etc.). We offer different types of packaging: 50g, 100g and muslin bags.